Emergency Management recently released their top five trends for EM and public safety officials in 2014. Overall, cutting the costs of recovery, assessing risk and communicating the way people prefer to communicate are the key drivers in 2014. Below is a brief summary of the trends identified by Emergency Management:
Risk-Based Planning and Resourcing – It will be more important than ever to identify risks and make assessments of the potential of each risk and assign resources accordingly.
Focused Social Media Use – Citizens in Boston and New York City have utilized social media tools to communicate with the public during and after a disaster, and assist with the identification of suspects;
Building and Rebuilding for Sustainability – Understanding risk and looking ahead by building for the next generation, instead of just rebuilding where past disaster scenarios could emerge again;
Education – Incorporating more individuals with an education background in emergency management to work hand-in-hand with those that have more field experience to bring all options to the table; and
- Evolving Terrorism Threats – Criminals are pursuing 911 centers, emergency response centers, power grids, water plants and other similar infrastructure installations. From 2006 to 2011, the number of cyberevents against the U.S. government increased 680 percent.
These priorities represent a variety of technology investment areas that emergency managers and technologists are considering daily as these threats persist. From predictive analytics to assist with risk-based planning, to the expansion of mobile platforms to incorporate social media communication from the public, and identity management software and secured communications to protect the nation’s critical infrastructure, technology will be key in bridging existing gaps. As natural and man-made disasters emerge throughout states, cities, and counties, make sure your team is positioned to recommend the proper IT solution to meet these needs.